Today, Stimmt was the proud host of the first Customer Experience Fair. 16 participants of large Swiss corporations exchanged their ideas, concepts and approaches in the Castle of Überstorf.
“This day was extremely inspiring – I’m taking a lot back to my company and really liked the relaxed and open atmosphere we experienced today” one participant summarized at the end of a day of knowledge sharing. “It was good to see that so many large corporations in different industries have similar challenges” was the conclusion shared by many.
Participants from such diverse industries as financial services, travel, business consulting and telecommunication shared cases on that tackled challenges related to customer experience. These cases ranged from overall brand management strategies, to the design of home networking solutions, to the benefits of log-file analysis to define customer journeys.
Stimmt would like to thank all participants and is ever more excited to tackle its clients’ customer experience challenges. The interest in the 4 Stimmt experience project cases proved that there is need for its systematic and thorough approach to understanding customers and designing for good experience.
If you are interested in joining future Stimmt customer experience events or in discussing your customer experience challenges with us, we are looking forward to talking with you.